FWP to close front desk services in response to COVID-19
By angelamontana

Posted: March 19, 2020

FWP to close front desk services in response to COVID-19

  • Licenses purchased online will be mailed
  • Call center active and ready to help

To protect the public and staff from the spread of COVID-19, Montana Fish, Wildlife and Parks will close its front desk to the public beginning at 4 p.m. today, Wednesday, March 18.

“With license sales and applications, traffic through our offices has been robust even with warnings about social distancing and public safety due to COVID-19,” said FWP Director Martha Williams. “FWP will continue to sell licenses online and help customers with questions regarding their license purchase through a call center and through email.”

License buyers can still purchase their licenses online or from one of many license providers around the state. Hunters who are applying for special licenses or permits will need to do so online at fwp.mt.gov and will still need to have a valid email address.

The closure will remain in effect for the foreseeable future.

Much of the recent traffic to FWP offices were people who had trouble printing their licenses. Two key changes to be aware of:

  • Starting today, FWP will mail licenses and carcass tags to those who purchase them online, just as in years past.
  • People who have had trouble printing their licenses during the past two weeks will receive them in the mail.

“We know many customers are comfortable with online purchases, and for others this will be an inconvenience” Williams said. “Our licensing staff will be working diligently at the call center to meet the licensing needs of our customers.”

Visitor centers and public meeting spaces at offices, state parks and fish hatcheries were closed Monday due to recommendations on social distancing to prevent the spread of COVID-19.

To purchase and apply for licenses and permits online, go to fwp.mt.gov.

Region 1 (Kalispell) 752-5501
Region 2 (Missoula) 542-5500
Region 3 (Bozeman) 577-7900
Helena Area Office 495-3260
Butte Area Office 494-1953
Region 4 (Great Falls) 454-5840
Lewistown Area Office 538-4658
Region 5 (Billings) 247-2940
Region 6 (Glasgow) 228-3700
Havre Area Office 265-6177
Region 7 (Miles City) 234-0900
FWP Headquarters (Helena) 444-2535

For those who need assistance with their purchase, please call the FWP licensing center at 406-444-2950 or your regional or area office:


Additional information on COVID-19 is also available online, on DES social media, and via phone

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