New Concessioner Selected at Glacier–Contract to Begin with Xanterra Parks & Resorts, Inc.
By angelamontana

Posted: August 15, 2013

DENVER, CO –The National Park Service has selected Xanterra Parks & Resorts, Inc. (Xanterra) to provide a variety of visitor services in Glacier National Park for the next 16 years.

The new park concessions contract is anticipated to begin in January 2014 and includes lodging, food and beverage, retail, transportation and other visitor services within the park. This fall Xanterra is expected to work with Glacier Park, Inc. during a transition period. Glacier Park, Inc. has held the current park concessions contract since 1981.

Acting Glacier National Park Superintendent Kym Hall said, “Our friends at Glacier Park, Inc. have successfully operated the concessions in the park for 32 years and we appreciate the services they provided and the working relationship we’ve established over the years.” Hall added, “I and the staff at the park look forward to forging an equally strong and successful working relationship with Xanterra in the future.”

The new contract includes a minimum franchise fee of 1% that will be returned to the government each year based on annual gross receipts. The contract also includes a repair and maintenance reserve of 2.35% and a Red Bus Rehabilitation Reserve equal to 2.5%, each respective of annual gross receipts. The annual gross receipts are expected to be approximately $18,500,000.

The contract requires replacement of much of the lodging furnishings throughout the park, remodeling selected guest rooms in the Many Glacier Hotel and Lake McDonald Lodge, improved food and beverage services at Heidi’s in Many Glacier and the Two Medicine Campstore, improved sustainable and healthy choice food options, the addition of two accessible tour buses to the Red Bus Fleet, and the provision of administrative and support facilities located outside of the park.

The competitive process for the concessions contract was initiated December 11, 2012 with the release of a prospectus. All offers had to be submitted to the bureau by April 16, 2013. An evaluation panel of National Park Service and technical experts outside Glacier National Park performed a comprehensive analysis of the proposals and selected the best responsive proposal based on factors identified in the prospectus. For more information about the prospectus and concessions contracts in the National Park Service visit

Xanterra Parks & Resorts, Inc. provides a variety of visitor services in several national and state parks across the country, including Crater Lake, Death Valley, Grand Canyon, Petrified Forest, Rocky Mountain, Yellowstone and Zion National Parks, and Mount Rushmore National Memorial.

For more information please contact: Denise Germann – (406) 888-5838 or James Doyle – (303) 969 2321.

(Report via Intermountain Region News Release; Cover Photo:

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